TeleService via Telephone and Internet

TeleService (TS) offers our customers the possibility of remote servicing and remote diagnosis of their machinery and equipment from Braunschweig. In case of malfunctions, it allows BMA’s experts to respond almost instantaneously, and it may even help cut down on travelling expenses. The only hardware needed is a parameterizable TS adapter for the CPU, a modem, and an analogue telephone line near the machinery.

This service is offered for mechanical engineering companies and operators of machinery and equipment

• Who want to ensure quick service on site 
• Who want to operate their plants without personnel 
• Whose machines are installed in difficult-to-access places
• Who operate plants that are located far away from their place of manufacture

Scope of services

• Establishing the TeleService
• Installation of the TeleService device
• Development / customization of the software
• Set-up of connection between centrifugal and receiver
• Analysis of malfunctions
• Correction of malfunctions
• Software updates

Benefits

• Minimal technical requirements and easy handling
• Low investment costs
• Existing machines can be retrofitted
• Reduced costs for trouble-shooting and commissioning
• Higher efficiency

We will be glad to show you all possible areas of use – please contact us!